House Rules
Villa Flora by Heym Collections
Arrival / Departure:
Check-in: from 15:00
Check-out: until 11:00
Deposit:
A deposit of 30% of the total value of your booking must be paid upon confirmation through our official booking site or when booking through our staff.
Payment Methods:
We accept VISA and Mastercard & AMEX.
Payment by bank transfer is also possible.
Cancellations:
Due to our family size, every cancellation has a noticeable impact on our house. We ask for your
understanding that we have to charge a
fee in the event of a cancellation. We recommend stipulating a travel insurance.
-Up to 30 days before arrival:
full refund
-Up to 7 days before arrival:
50% refund
-Less than 7 days before arrival:
No refund possible
Pets:
Pets are not permitted at Villa Flora.
Smoking:
Smoking is not permitted in the entire indoor
area of Villa Flora.
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